Resetting your PC can help resolve persistent performance issues, software glitches, or stubborn bugs—while keeping your personal files intact. Here’s how to do it safely.
Step 1: Open the Settings App
- Press Win + I or click the Start menu, then select Settings.
- In the Settings window, navigate to System, then scroll down and click Recovery.
Step 2: Initiate the Reset Process
- Under the “Reset this PC” section, click Get started.
- A prompt will appear asking what you’d like to do.
Step 3: Choose “Keep My Files”
- You’ll have two options:
- Keep my files – removes apps and settings but preserves personal files like documents, photos, and videos.
- Remove everything – deletes everything for a clean slate (don’t choose this if you want to keep your files).
- Select Keep my files.
Note: While your personal files are preserved, installed apps and custom settings will be removed. Be ready to reinstall any applications you need afterward.
Step 4: Select the Reinstallation Method
- Next, choose between:
- Cloud download – downloads a fresh copy of Windows (can include latest updates).
- Local reinstall – uses existing files on your PC; typically faster and works offline.
Step 5: Review and Confirm
- You’ll see a summary of what the process will do—apps removed, default settings restored, Windows reinstalled.
- Optionally, view a list of apps that will be removed so you can plan reinstallations.
- When ready, click Reset to begin.
What Happens During the Reset?
- Windows will restart and begin saving your data.
- The system reinstalls Windows (either from the cloud or local files).
- After completion, your PC will reboot, and you’ll sign in as usual.
- Your files (Documents, Pictures, Desktop, etc.) remain intact, but apps and settings are reset to defaults.
After the Reset: What to Do Next
- Update Windows: Go to Settings > Update & Security > Windows Update and install any pending updates and drivers.
- Reinstall Applications: Use the HTML list of removed programs (if provided) or manually reinstall essential apps.
- Verify Settings: Reconfigure system preferences like privacy, startup apps, and personalization.
- Backup Reminder: While the process is generally safe, always back up important files—in case of unexpected issues.
Quick Recap Table
| Step | Action | Notes |
|---|---|---|
| 1 | Open Settings > Update & Security > Recovery | Launch reset option |
| 2 | Click Get started | Begins reset process |
| 3 | Choose Keep my files | Preserves your personal data |
| 4 | Select Cloud download or Local reinstall | Choose method based on speed or convenience |
| 5 | Review and click Reset | Confirm to begin |
| 6 | Complete setup, update, and reinstall apps | Finalize the refresh |
